Recently, I had a small scare with my vision. It seemed blurry and I needed an appt. ASAP. I showed up without calling and was immediately treated at the desk with compassion and efficiency. The receptionist got me in promptly and gave me a sense of ease at a rather stressful time. The tech was amazing as well. She was efficient and seemed to really care about my eye. The Doctor showed up almost immediately after the Tech and proceeded to give me a thorough exam! I have now sent my family to them as well! I usually don't write reviews but this is the type of place that deserves praise and acknowledgement! More
Again this place has amazed me with the courtesy they have during this rough time due to the virus they order me contacts so I have one less worry being trapped in the house. The receptionist on the phone told me it’s free shipping to my house I am now relieved and feel at ease. This place accommodated me during this difficult time 5 stars all the way. More
Again this place has amazed me with the courtesy they have during this rough time due to the virus they order me contacts so I have one less worry being trapped in the house. The receptionist on the phone told me it's free shipping to my house I am now relieved and feel at ease. This place accommodated me during this difficult time 5 stars all the way. More
My first visit at this location was so pleasant. I swear the doctor was very thorough and the technician was excellent she was quick friendly and answered all my questions. The girl at the desk was so cheery I had an over all amazing experience. Highly recommend. More
I have been coming here (Fairhaven office) for 20 years, since we moved back to town in 2020. The office staff are very helpful and thorough, and Dr. Ronald Mastrolia is very professional and engaging, and I always learn new things when I speak with him. I had concerns about macular degeneration (tested positive on both sides via 23 &Me DNA test), and he spent time discussing this with me. I felt so much better after my eye exam. I've never had a negative experience here. All the staff were also very accommodating and patient with my son who has significant mental health issues. More
Dr Quinn and Dr Gerber are totally awesome! They're both very pleasant and courteous and caring, which helped me feel more relaxed. They are very thorough and professional. I trust their individual judgements, and I have to say that I am glad I have finally found the right Ophthalmologists to go to. I highly recommend them to everyone! More
The staff is super helpful. They call and remind me annually. They called my insurance company today when I couldn't find my card. Dr. Jackson is super kind. They don't try to talk me into tests I don't need. She spotted changes in my vision as soon as I complained of a headache. They all know my name. I don't plan to see another eye doctor in Rhode Island. (: More
I recently decided to get an eye exam since I’ve been having a hard time reading smaller prints and labels and I found out my insurance covers the exam 100% and also covers one pair of glasses every 2 years so decided to get real glasses instead of using the reader’s I’d picked up at Walmart!I hate making phone calls and any kind of appointments, but I sucked it up and called this place first and the receptionist was so nice and friendly on the phone. I got an appointment for a few days later and when I got there the person at the front desk was really friendly and helpful, gave me the paperwork to fill out, etc.. I was called in right on time and I the medical assistant or whoever takes your history and starts the exam was awesome, that went great and then the doctor came in, I had Dr Jackson and she was excellent as well. Once I was finished she gave me my prescription and I went over to the eyeglass section and started browsing, the employee over there was great as well, I gave her the paper and my insurance card and she showed me the selection of glasses that were covered, it wasn’t a huge selection, but since they were covered 100% by insurance, it was good enough and I saw several pairs I liked and chose the pair that looked best, which I absolutely love.I would recommend this business to anyone, both the doctor and the staff were awesome to work with, I was in and out of there in about an hour and the entire experience was pleasant. More
I recently decided to get an eye exam since I've been having a hard time reading smaller prints and labels and I found out my insurance covers the exam 100% and also covers one pair of glasses every 2 years so decided to get real glasses instead of using the reader's I'd picked up at Walmart! I hate making phone calls and any kind of appointments, but I sucked it up and called this place first and the receptionist was so nice and friendly on the phone. I got an appointment for a few days later and when I got there the person at the front desk was really friendly and helpful, gave me the paperwork to fill out, etc.. I was called in right on time and I the medical assistant or whoever takes your history and starts the exam was awesome, that went great and then the doctor came in, I had Dr Jackson and she was excellent as well. Once I was finished she gave me my prescription and I went over to the eyeglass section and started browsing, the employee over there was great as well, I gave her the paper and my insurance card and she showed me the selection of glasses that were covered, it wasn't a huge selection, but since they were covered 100% by insurance, it was good enough and I saw several pairs I liked and chose the pair that looked best, which I absolutely love. I would recommend this business to anyone, both the doctor and the staff were awesome to work with, I was in and out of there in about an hour and the entire experience was pleasant. More
I have previously been a patient there. Today I scratched up my eye, and I called hoping to get in to be seen. The person weho answered the phone was polite and gave me some options. I arrived on time, and was promptly seen 1st by a polite and friendly technician, then by the doctor. She reviewed all possible challenges, was thorough and professional, and got me in and out in less than 40 minutes. The receptionists processed my invoice, confirmed my insurance information, and sent me on my way. It was as it always is a pleasant experience as a patient/customer. More