Reviews for Eye Health Vision Middletown

Very friendly, accommodating, and quick! More

I have been a patient there for years. Dr Autumn Jackson is very thorough. Lauren Amaral the tech is great, always professional and friendly. The ladies in the optical shop are always very helpful. Great job to all. More

I recently saw Dr. Quinn for an eye exam. I had some issues with my insurance and I assumed I would have to cancel and call them myself but the receptionist was so efficient and helped figure it out for me I was like wowed at the service... then the medical assistant who took me in was so detailed and friendly I never experienced such great customer service which is huge for me. But the doctor was by far my favorite she explained all of my medical issues with my eyes so well, you typically get doctors that say medical terms u don't understand and that scare u but not dr quin she explains things well and makes u feel relieved. I recommend this place for anyone on the island that needs a great eye doctor! 10 out 10! Recommending family to come here! More

Dr. Quinn is an excellent doctor. I never feel rush when I go in for my routine eye exams. The front desk is very pleasant and always willing to go the extra mile to help with my vision insurance. The techs are so nice and welcoming and do a great job screening me before I see the doctor. Overall recommend this practice to all my friends and family. More

Awesome all aspecrs More

I love the staff always respectful and nice More

Excellent experience More

Excellent care by 5star people. More

Excellent care by 5star people. More

Excellent Dr Johnson was great More

Nice staff and competent Drs. More

Dr Jackson was wonderful very informative she has your interest at best More

I had a very nice pair of eyeglasses made there. Just love them! The ladies in there are so very sweet and accommodating. More

Melissa at the Middletown office was fantastic!! She was very professional and friendly. More

EVC was able to give me a last minute procedure on my eye that I needed in time to deploy to Japan. I would suggest that military personnel go there for their opthalmology needs. No wait. No unexpected charges. And no months long, back logged appointment schedules. If you need fast, quality eye services, this is the place. Hooyah! More

I needed to order new contact lenses and new eyeglasses so I went to my Middletown Rhode Island Eye Health Vision Center office. The first lady at the counter, whose name I did not get quickly and efficiently, helped me get my contacts re-ordered and then stopped by the optician desk and met optician Jill Paasche. she was working with another lady at the counter and unfortunately I did not get her name that being said, Jill was an absolute pleasure and gave me excellent advice in choosing the proper lenses and frames. It was an excellent experience, and I couldn’t be happier, and I highly recommend that office and those people. The entire office has always been helpful, efficient and courteous.  They always go above and beyond. More

I was on my way to a walk in clinic due to obstruction in my left eye. Saw the sign for eye health and took a chance as an emergency walk in! I asked receptionist if they would see me. Receptionist was very kind and said they would see me as a patient. They got me in right away and took care of me! From the receptionist to the nurse and Doctor they were very kind and put me at ease! Thank you for your help!!! More

The eye care there was excellent! From checkin to checkout! The place is very clean and there is an optical shop right there. The care is outstanding and they are always happy to answer your questions. I would reccomend this office to everyone! 😀 More

Reception was quick and friendly as was check out. Dr. Quinn and the med tech both explained procedures and the reason they were doing them. Dr. Quinn answer all my question about the health of my eyes. More

My teenage daughter and I had a great experience. It was my daughter’s first time having eyes tested other than her annual physical check ups. Dr. Jackson was very thorough in explaining every step and made my daughter’s experience a comfortable and pleasant one. She is knowledgeable and passionate about what she does, which is much appreciated! Thank you! More

From the time I walked in without an appointment until the time I walked out with my eye exam glasses ordered and everything was an amazing experience it's refreshing to know that customer service of this level still exist in today's world highly recommend this place More

Jessica greeted us warmly upon our arrival. She was friendly and efficient and made us feel welcome. Dr. Jackson is amazing! She is caring, professional and truly cares about us. I highly recommend this company and Dr. Jackson! More

All employees at the Middletown RI facility are very efficient and nice. Everyone is calm and soft-spoken, making each visit a pleasure. More

I have been coming here for years. I have always been treated well, no long waiting times plus I can order new glasses right after yearly appointment if I need them. More

Always excellent care! More

I've been seeing Dr Autumn Jackson for a number of years and am extremely impressed with her professionalism and knowledge. Autumn gives good advice and options for problem areas. I'm booked for next year, already. More

The opticians at Eye Health Vision Centers are superb. Always very gracious and accommodating. On numerous occasions I have needed to have my glasses either repaired, serviced under warranty, or just tweaked a bit to fit after months of use. They’re always very professional and their services are excellent. I highly recommend them for any services needed related to eyewear. More

Everybody at the welcome desk was very pleasant helpful and courteous. The first lady that did my preliminary test was personable and professional. Dr. Jackson is consistently excellent. More

Professional staff, great bedside manner, excellent medical care. Dr. Jackson is wonderful! More

Excellent - I was able to book a next day appt, very fast and friendly check in desk, and fast appt with very friendly dr … exactly what I needed More

Very nice staff and doctors. Would recommend to anyone looking for good eye care. More

Outstanding service and top notch professionalism. I was very impressed with the customer service and the quality of care. Dr. Quinn conducted a very thorough exam and took the time to answer all my questions. More

Dr Jackson and her staff were consummate professionals through and through, as they have been for the past 7 years. More

The doctor was very pleasant, kind, thorough and explained everything I needed to know re my questions. More

Everyone was friendly and informative. My appointment was right on time and the Doctor was wonderful More

Everyone was friendly and informative. My appointment was right on time and the Doctor was wonderful More

My experience was great! I've been going to Eye Health for many years and have always been impressed by the high level of competence and knowledge as well as the friendliness of all personnel. This includes doctor, optical, technicians and front desk. I highly recommend Dr Quinn and the optical professionals! More

I had to take a moment to write a review for Eye Health Vision Center in Middletown, but especially for Dr Autumn Jackson. The whole process took under 45 minutes (and I had some allergy concerns in addition to my contact lens exam), they had me in the room within 10 minutes. Dr. Jackson is so incredibly sweet and helpful. Nobody pressured me to buy anything in house which was nice. I ended up buying contacts online because of a rebate and Eye Health validated my prescription with that website under 24 hours after I ordered which was also awesome. I just highly recommend this place! More

they care...old fashioned customer service....THEY WANT TO HELP YOU. EASY to call and make an appointment. People greet you with a smile! Professional detailed eye exam...unbelievable customer service getting glasses for my size 8 head. This place should be a training model for dealing with people. They’re organized and work as a team. Middletown location has plenty of parking. I don’t need to try to find another spot....Eye Health Vision Center has my business. More

Very friendly and knowledgeable. More

The staff and doctors are so patient, friendly and attentive. While I was there an older woman was confused & having some trouble, they treated her so kindly and respectfully even though she was getting angry and a little bit loud. Even the doctor came out to the waiting room to assist & calm her. She was having trouble seeing and thought her glasses were stolen, she was actually wearing them 😉. The whole staff was so nice and professional in that stressful situation. My parents' current eye doctor is retiring soon and I have already recommended this office for them! More

Extremely pleased with my assessment and information provided by Dr. Jackson. She has been very helpful during all of my visits. More

I had both cataracts removed . Of course I was scared but the entire eye team were wonderful . The procedure didn’t hurt at all - just the opposite . Afterwards the lazor ( second part ) was so quick & easy . I would recommend this eye vision location & team to anyone . If your eyes feel funny get your eyes checked . If you have cataracts get them out . The world won’t be blurry or discolored anymore . I didn’t know I had become color blind . I was . Now I’m not . Thankyou very much everyone ! Sincerely , Barbara More

The staff and doctors are so patient, friendly and attentive. While I was there an older woman was confused & having some trouble, they treated her so kindly and respectfully even though she was getting angry and a little bit loud. Even the doctor came out to the waiting room to assist & calm her. She was having trouble seeing and thought her glasses were stolen, she was actually wearing them 😉. The whole staff was so nice and professional in that stressful situation. My parents' current eye doctor is retiring soon and I have already recommended this office for them! More

Every one is pleasant and Doctors very knowledgeable. More

Recently, I had a small scare with my vision. It seemed blurry and I needed an appt. ASAP. I showed up without calling and was immediately treated at the desk with compassion and efficiency. The receptionist got me in promptly and gave me a sense of ease at a rather stressful time. The tech was amazing as well. She was efficient and seemed to really care about my eye. The Doctor showed up almost immediately after the Tech and proceeded to give me a thorough exam! I have now sent my family to them as well! I usually don't write reviews but this is the type of place that deserves praise and acknowledgement! More

Again this place has amazed me with the courtesy they have during this rough time due to the virus they order me contacts so I have one less worry being trapped in the house. The receptionist on the phone told me it’s free shipping to my house I am now relieved and feel at ease. This place accommodated me during this difficult time 5 stars all the way. More

Again this place has amazed me with the courtesy they have during this rough time due to the virus they order me contacts so I have one less worry being trapped in the house. The receptionist on the phone told me it's free shipping to my house I am now relieved and feel at ease. This place accommodated me during this difficult time 5 stars all the way. More

Friendly staff who were willing to help an out of town girl who lost her contact. No questions asked!!! You girls saved my vacation. Thanks for being so accommodating. More

Dr Jackson is the best highly recommend this place. The staff is so friendly everything about my visit was pleasant and enjoyable I have anxiety about anyone near my eyes but everyone was so amazing and understanding with this it was so great. More

My visit at eye health was great! From the moment I walked in to the moment I checked out, everyone was so professional and courteous. Dr. Quinn was excellent! Would highly recommend, you will not be disappointed it. More

My first visit at this location was so pleasant. I swear the doctor was very thorough and the technician was excellent she was quick friendly and answered all my questions. The girl at the desk was so cheery I had an over all amazing experience. Highly recommend. More

I have been coming here (Fairhaven office) for 20 years, since we moved back to town in 2020.  The office staff are very helpful and thorough, and Dr. Ronald Mastrolia is very professional and engaging, and I always learn new things when I speak with him.  I had concerns about macular degeneration (tested positive on both sides via 23 &Me DNA test), and he   spent time discussing this with me.  I felt so much better after my eye exam.  I've never had a negative experience here.  All the staff were also very accommodating and patient with my son who has significant mental health issues. More

Friendly staff who were willing to help an out of town girl who lost her contact. No questions asked!!! You girls saved my vacation. Thanks for being so accommodating. More

Dr Quinn and Dr Gerber are totally awesome! They're both very pleasant and courteous and caring, which helped me feel more relaxed. They are very thorough and professional. I trust their individual judgements, and I have to say that I am glad I have finally found the right Ophthalmologists to go to. I highly recommend them to everyone! More

People working at front desk are courteous and friendly. The doctors and service is excellent. More

The staff is super helpful. They call and remind me annually. They called my insurance company today when I couldn't find my card. Dr. Jackson is super kind. They don't try to talk me into tests I don't need. She spotted changes in my vision as soon as I complained of a headache. They all know my name. I don't plan to see another eye doctor in Rhode Island. (: More

The staff is super helpful. They call and remind me annually. They called my insurance company today when I couldn’t find my card. Dr. Jackson is super kind. They don’t try to talk me into tests I don’t need. She spotted changes in my vision as soon as I complained of a headache. They all know my name. I don’t plan to see another eye doctor in Rhode Island. (: More

I recently decided to get an eye exam since I've been having a hard time reading smaller prints and labels and I found out my insurance covers the exam 100% and also covers one pair of glasses every 2 years so decided to get real glasses instead of using the reader's I'd picked up at Walmart! I hate making phone calls and any kind of appointments, but I sucked it up and called this place first and the receptionist was so nice and friendly on the phone. I got an appointment for a few days later and when I got there the person at the front desk was really friendly and helpful, gave me the paperwork to fill out, etc.. I was called in right on time and I the medical assistant or whoever takes your history and starts the exam was awesome, that went great and then the doctor came in, I had Dr Jackson and she was excellent as well. Once I was finished she gave me my prescription and I went over to the eyeglass section and started browsing, the employee over there was great as well, I gave her the paper and my insurance card and she showed me the selection of glasses that were covered, it wasn't a huge selection, but since they were covered 100% by insurance, it was good enough and I saw several pairs I liked and chose the pair that looked best, which I absolutely love. I would recommend this business to anyone, both the doctor and the staff were awesome to work with, I was in and out of there in about an hour and the entire experience was pleasant. More

I recently decided to get an eye exam since I’ve been having a hard time reading smaller prints and labels and I found out my insurance covers the exam 100% and also covers one pair of glasses every 2 years so decided to get real glasses instead of using the reader’s I’d picked up at Walmart!I hate making phone calls and any kind of appointments, but I sucked it up and called this place first and the receptionist was so nice and friendly on the phone. I got an appointment for a few days later and when I got there the person at the front desk was really friendly and helpful, gave me the paperwork to fill out, etc.. I was called in right on time and I the medical assistant or whoever takes your history and starts the exam was awesome, that went great and then the doctor came in, I had Dr Jackson and she was excellent as well. Once I was finished she gave me my prescription and I went over to the eyeglass section and started browsing, the employee over there was great as well, I gave her the paper and my insurance card and she showed me the selection of glasses that were covered, it wasn’t a huge selection, but since they were covered 100% by insurance, it was good enough and I saw several pairs I liked and chose the pair that looked best, which I absolutely love.I would recommend this business to anyone, both the doctor and the staff were awesome to work with, I was in and out of there in about an hour and the entire experience was pleasant. More

I have previously been a patient there.  Today I scratched up my eye, and I called hoping to get in to be seen.  The person weho answered the phone was polite and gave me some options.  I arrived on time, and was promptly seen 1st by a polite and friendly technician, then by the doctor.  She reviewed all possible challenges, was thorough and professional, and got me in and out in less than 40 minutes.  The receptionists processed my invoice, confirmed my insurance information, and sent me on my way.  It was as it always is a pleasant experience as a patient/customer. More