Patient Reviews

Reviews for Optical Center Services in Fall River, MA

Our Reviews

Eye Health Vision Centers, located throughout the South Coast region of Massachusetts and Rhode Island, is very pleased to be able to offer this growing collection of real patient feedback and reviews. Online feedback has become an immensely important way for patients to research medical providers, including optometrists, ophthalmologists, and opticians. At each of our five facilities, our top priority is ensuring our patients’ best vision and eye health, which are crucial to living a full and independent life. Therefore, we are grateful for all of our patients who have taken time out of their busy schedules to leave a review for future patients. Whether you need an initial consultation or a second opinion about an eye condition, these reviews should give you plenty of insight to help you choose us as your eye health provider. Please contact the South Coast Eye Health Vision Centers nearest you to schedule an appointment and start the journey to better eye care.

Filter13 Reviews  
5.0
DAPI
Review from N.  |  Source: Google  |  May 02, 2025

1st time using this office for a basic exam and fresh pair of glasses and, I couldn't have had a better experience!! From the receptionist , to the technicians, the doctor herself and the gentleman who helped me with my glasses ; everyone was helpful , kind, knowledgeable and all around made for an overwhelmingly positive first impression. I can't wait to go back and pick up my new glasses. 5 STARS, ALL DAY!!!! More

5.0
DAPI
Review from K.T.  |  Source: Google  |  Jan 15, 2025

READ THE END TOO!! All Staff were more interested in ME,😊 than chatting with each other!! Billing, reception, the Medical Asst(super professional!).. Dr. Frere, and the awesome woman who helped me pick glasses....all great. I'm not easily impressed, but will recommend this place. ***Addition: this is my third pair of glasses from here. The first two were excellent. This pair is not so good. I have to bring them back today and ask why I can’t see out of my left eye.! I expressed this to them when I picked up the glasses, but no one seemed to care and I was somewhat shocked by that. I will get back to you on how this is handled🤔IT WAS HANDLED GREAT! ******I went back and they did anything and everything to make sure something wasn’t wrong with my left eye and assured me they would make it right and they did!! ⭐️⭐️⭐️⭐️⭐️⭐️!! More

5.0
DAPI
Review from K.T.  |  Source: Google  |  Jan 15, 2025

READ THE END TOO!! All Staff were more interested in ME,😊 than chatting with each other!! Billing, reception, the Medical Asst(super professional!).. Dr. Frere, and the awesome woman who helped me pick glasses....all great. I'm not easily impressed, but will recommend this place.***Addition: this is my third pair of glasses from here. The first two were excellent. This pair is not so good. I have to bring them back today and ask why I can’t see out of my left eye.! I expressed this to them when I picked up the glasses, but no one seemed to care and I was somewhat shocked by that. I will get back to you on how this is handled🤔IT WAS HANDLED GREAT! ******I went back and they did anything and everything to make sure something wasn’t wrong with my left eye and assured me they would make it right and they did!! ⭐️⭐️⭐️⭐️⭐️⭐️!! More

5.0
DAPI
Review from K.T.  |  Source: Google  |  Jan 02, 2025

READ THE END TOO!! All Staff were more interested in ME,😊 than chatting with each other!! Billing, reception, the Medical Asst(super professional!).. Dr. Frere, and the awesome woman who helped me pick glasses....all great. I'm not easily impressed, but will recommend this place. ***Addition: this is my third pair of glasses from here. The first two were excellent. This pair is not so good. I have to bring them back today and ask why I can’t see out of my left eye.! I expressed this to them when I picked up the glasses, but no one seemed to care and I was somewhat shocked by that. I will get back to you on how this is handled🤔 More

5.0
DAPI
Review from K.D.  |  Source: Google  |  Apr 16, 2023

They did a good job examining my 14 year old he loves it there never any issues he did his eye exam and picked out his glasses all in one day👌 More

5.0
DAPI
Review from R.A.  |  Source: Google  |  Nov 16, 2022

Walked in yesterday 11/15/22 to set up an eye exam in order to update my prescription and order new glasses. As a new patient at this office I figured this would be a relatively long process, paperwork, insurance verification etc etc. The receptionist told me that they were very backed up with appointments then said however I can squeeze you in in about a half an hour if you can hang around.... ABSOLUTELY!!! And just like that I saw the nurse they checked the quality of my vision dilated my eyes checked my depth perception etc etc and came the doctor fulfill me in on the details explaining exactly what type of glasses I needed after which I was sent out into the lobby introduced to the gentleman who showed me which frames and lenses were available and covered 100% by my insurance I made my choice and Bam I was out of there everything taken care of in about an hour and 15 minutes and I'll have my glasses in about 4 weeks!!!!! More

5.0
DAPI
Review from K.  |  Source: Google  |  Nov 04, 2022

Sandra the medical assistant who works there is an absolute angel .. she was so kind and understanding made me feel so comfortable and DR Brenna was so nice and patient because the machine kept fogging up bcuz the mask lol but she was so nice and patient about it definitely continue going here and they have great deals lens and frames i got a gorgeous pair for $258 and thats cheap to me seeing i’ve worn glasses all my life More

5.0
DAPI
Review from K.S.  |  Source: Google  |  Nov 02, 2022

Sandra the medical assistant who works there is an absolute angel .. she was so kind and understanding made me feel so comfortable and DR Brenna was so nice and patient because the machine kept fogging up bcuz the mask lol but she was so nice and patient about it definitely continue going here and they have great deals lens and frames i got a gorgeous pair for $258 and thats cheap to me seeing i’ve worn glasses all my life More

5.0
DAPI
Review from K.H.  |  Source: Google  |  Mar 22, 2022

Professional, friendly and clean! Everyone at this office from the receptionist, my technician Sandra, Dr. Benevides, and Diane from the optical shop were absolutely amazing! If I could give 10 stars, I would!!!⭐️ More

5.0
DAPI
Review from K.T.  |  Source: Google  |  Feb 18, 2022

All Staff were more interested in ME,😊 than chatting with each other!! Billing, reception, the Medical Asst(super professional!).. Dr. Frere, and the awesome woman who helped me pick glasses....all great. I'm not easily impressed, but will recommend this place. ⭐⭐⭐⭐⭐ More

5.0
DAPI
Review from K.T.  |  Source: Google  |  Feb 01, 2022

All Staff were more interested in ME,😊 than chatting with each other!! Billing, reception, the Medical Asst(super professional!).. Dr. Frere, and the awesome woman who helped me pick glasses....all great. I'm not easily impressed, but will recommend this place. ⭐⭐⭐⭐⭐ More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Aug 30, 2021

Everyone from receptionist to picking out my glasses were friendly and very professional. Always a great experience!!! More

5.0
DAPI
Review from J.D.  |  Source: Google  |  Aug 29, 2021

Everyone from receptionist to picking out my glasses were friendly and very professional.Always a great experience!!! More

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