Reviews for Dr. Kayla Baker Optical Center Services in Fairhaven, MA

Visited this place for the first time on /1/24 with my 11 year old. He has anxiety with doctor appointments and it was a struggle to get him into the building. Once checked in, we were allowed to be distracted by looking at all the cool frames they have, and the nice pediatric frames they offer. When my little guy's name was called, he anxiously looked at me and i reassured him that his experience was going to be pleasant, and that it was. The assistant to the MD was wonderful and she was interacting with him along with getting all the work she had to get done, she reassured him that they were not going to blow air into his eye, and she was concise on listening to his concerns and what he experiences with his eyes, including the migranes he has recently been experiencing. Once the tech was done with her diagnostics, she excused herself and stated that the doctor would be in shortly. A brief minute later the doctor showed up and introduced herself to him directly. When she introduced herself, it helped my little one realize he was the one in control and he was going to be listened to. Despite my little one being fidgety and tired at the same time, Dr Baker patiently and compassionately completed her exam, even having to repeat herself a couple of times which she did so with a soft and gentle voice. Dr Baker explained at the end of the exam to my little guy that he could now go pick his new glasses, which we all know is the "fun" part. Picking glasses was easy and painless in their optical shop. Even though the pair of glasses he wanted were not covered by his insurance plan, he found another pair much like them in the area that were covered by insurance which he was happy enough with, for now. Eventually when we have the $200 for the Nike pair of glasses he likes we will order them but todays economy hasn't been kind to my family this year. So far the experience was pleasant and anxiety free for me and him. We look forward to picking up his glasses when they are ready. We are thankful for a pleasant and anxiety free experience Dr Baker and her staff offered to my 11 year old. More