Nicole M. Rabideau, O.D.

"While I've had a great experience with the doctors and staff, being forced to listen to Christian soft-rock is borderline insufferable. I respect the beliefs of others, but if I have no choice but to listen to this, it's hard not to feel like those beliefs are being forced on me. I know we live in a conservative state and area, but I think it's a bit of a bold leap to assume everyone wants to hear about jesus when they're in the office for nearly 2 hours. For those of us who grew up in strict evangelist or fundamentalist settings (i.e., cults) and are actively recovering from religious trauma, it's hard to stomach. Rates seem pretty high for glasses - after insurance, I was quoted a minimum of $178, with the highest quote for an out-of-pocket pair being over $500. Not a huge selection for frames, either. Unfortunately I don't think I will continue going here for my vision care. The staff is polite and the doctors are great. Just not a great fit for me based on my personal beliefs or my insurance, apparently."

"Friendly and professional employees."

"Great eye exam, very knowledgeable, great service!"

"Westlake hills vision center is absolutely one of the spectacular eye clinics highly recommended"

"They are incredibly nice and very very friendly but if you'e been a patient for a few years like we have it is important to note that they no longer accept any vision insurance. I was super surprised to get a $350 bill for the exam. They also didn't ask anything about our budget for frames and showed my 15yo son $550 frames (without every sharing the price) which he chose and then the lenses were another $350. I don't wear glasses so I had no clue simple clear plastic frames with no designer logo could be that expensive nor do I think it's appropriate to show a kid glasses that, with lenses, are close to $900. I didn't find out the price until I went to check out. I was so uncomfortable and I just felt yucky after I left. I should have asked about price and I should have canceled the glasses order and walked out but I was in shock and needed to get home for another appointment. I felt taken advantage of because we live in Westlake. We won't be going back. There are plenty of places that take our vision insurance. This was a $1200 mistake. If that's your budget for an exam and glasses, which could be reasonable for an adult and you want the convenience of proximity, it's fine but I felt taken advantage of and upsold."